Fanell Privacy Policy

1. Introduction

Welcome to Fanell Inc.. Your privacy is important to us. This Privacy Policy explains how we collect, use, and share your information when you use our services. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

This Privacy Policy covers the following topics:

  • Personal information we collect and how we collect it
  • How we use your information
  • Sharing of your information
  • Online advertising
  • Security of your information
  • Data retention
  • Children’s privacy
  • Third-party websites and services
  • Transfer of personal information outside your country
  • Managing your information
  • Specific provisions for Non-U.S. Users
  • Specific provisions for Certain U.S. Multistate Users
  • Changes to this Notice
  • Contact information

If you have questions regarding this Privacy Policy or our collection and use of personal information, please contact us as described in the “Contact Us” section.

2. Personal Information We Collect and How We Collect It

We collect personal information in various ways, including directly from you, automatically when you interact with our services, and from third-party sources.

a. Information You Provide Directly
  • Registration Information: Name, username, email address, password, and other account details.
  • Address Book Information: Contacts you choose to import or enter manually.
  • Payment Information: Purchase details processed by third-party payment processors.
  • Customer Support: Information provided during support interactions.
  • Surveys and Promotions: Data collected during surveys, contests, or promotions.
b. Information We Collect Automatically
  • Technical and Usage Information: IP address, device identifiers, operating system, and clickstream data.
  • Cookies and Tracking: Data from cookies, pixels, and similar technologies to track interactions with our services.
  • Geolocation Data: Approximate location based on your IP address.
c. Information from Other Sources
  • Social media platforms
  • Advertising and analytics partners
  • Other service users

3. How We Use Your Information

We use personal information to:

  • Provide Services: Create and manage accounts, deliver content, and process transactions.
  • Improve Services: Enhance functionality, analyze usage, and develop new features.
  • Personalize Experiences: Tailor content, advertisements, and recommendations.
  • Communicate: Send service-related and promotional messages.
  • Ensure Compliance: Detect fraud, enforce terms, and comply with legal obligations.

4. Sharing of Your Information

We share your information under the following circumstances:

  • Service Providers: For hosting, analytics, advertising, and customer support.
  • Payment Processors: To facilitate transactions.
  • Affiliates: Within our corporate group.
  • Advertising Partners: For personalized advertising.
  • Legal Compliance: To comply with legal obligations or protect rights.
  • Business Transfers: During mergers, acquisitions, or asset sales.

5. Online Advertising

We and our advertising partners may use cookies, device identifiers, and similar technologies to deliver targeted advertisements and measure their effectiveness. You can manage your preferences through your device settings or industry opt-out tools.

6. Security of Your Information

We implement reasonable security measures to protect your data but cannot guarantee absolute security. Any transmission of data is at your own risk.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Afterward, we securely delete or anonymize your data.

8. Children’s Privacy

Our services are not intended for users under 16 (or higher age as required by law). We do not knowingly collect information from children. Contact us if you believe we have collected such information.

9. Third-Party Websites and Services

Our services may link to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies.

10. Transfer of Personal Information Outside Your Country

We may transfer your information to countries with different data protection laws. We use safeguards such as standard contractual clauses to ensure data protection.

11. Managing Your Information

You have rights to:

  • Access and Correct: Request access to or corrections of your data.
  • Delete: Request deletion of your data.
  • Opt-Out: Limit data collection or processing, including for targeted advertising.

Contact us to exercise your rights. Verification of identity may be required.

12. Specific Provisions for Non-U.S. Users

Users in the EU, UK, and other regions may have additional rights under local laws, including data portability and the right to object to processing. Contact us for details.

13. Specific Provisions for Certain U.S. Multistate Users

Residents of California and other states with privacy laws may have additional rights, such as the right to:

  • Know: Access specific pieces of data collected.
  • Delete: Request deletion of data.
  • Opt-Out: Prevent data sales or sharing for advertising.

14. Changes to This Privacy Policy

We may update this policy periodically. Significant changes will be communicated through notices on our services. The latest version will always be available on our website.

15. Contact Us

For questions or concerns, contact us at:

  • Email: support@fanellabc.com, privacy@fanellabc.com
  • Address: 1950 W Corporate Way, #16837, Anaheim, CA 92801, USA